Shipping policy

South Australia delivery

We currently deliver within South Australia only.

• Flat-rate shipping: A$14.95.
• Free shipping on orders of A$130 or more after discounts, excluding shipping charges.

Dispatch and delivery

Orders are dispatched in 2–3 days. Estimated postage is 2–5 days after dispatch, SA wide. These are estimates rather than guaranteed delivery dates; dispatch and transit are separate stages.

Carefully packed

Your order includes your candle and a care card, with packaging custom designed to present and protect our candles.

Need help?

If your order is delayed, missing or arrives damaged, contact us with your order number so we can help. Please check your delivery details carefully and contact us promptly if they need correcting.

See our returns and refunds policy for faulty or damaged goods. Your rights under Australian Consumer Law are not limited by this policy.

Stone & Ember · ABN 28 752 830 966